When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.
It was refreshing to have such exceptional customer service! He showed us exactly what we were looking for and was very knowledgeably and fun ! What a great experience! Thanks Rob Allen and team!
in the last week
Because they do exactly what they say they are going to. In twelve years of purchasing new vehicles and also having them being serviced there also .I swear to God that not once did I ever drive away from valley ford feeling dissatisfied or rubber stamped .I have purchased mustang's, F 150s, SUVs they always clean the vehicle .There are many dealers in our area some a lot closer selling the same products. No change of me ever changing to a different dealer. You can't fix whats not broken. PS maybe I am not aloud to mention names but this man deserves praise. Chris Chipman is the best because he is very consistent and honest. Not many that you can say that about. I swear on my Mothers graveyard that I am speaking the truth.
a week ago
Had really great service from everyone there, literally everybody; not just my salesman Medford and Rob, everybody parts department, service department. I wish I wasn't being posted away because this is the only dealership that made me feel comfortable and taken care of. Thanks Valley Ford.
a week ago
I receive nothing but the most outstanding service from your employees. The last visit I saw Ken Eastman as I don’t want to deal with anyone who just wants to sell then get rid of me. I trust him and am very thankful for his time and professionalism. And I also got to meet Bob who helped me understand the electronic parts of my vehicle. Your staff deserves a 10 in my books, they are not pushy and you feel the dedication they have for their customers.
2 months ago
Medford is awsome. Stuck with me and put me into a beautiful ride. Ken Eastman sat down with me over signing and walked me through every detail. Thanks to you both for the easy transition of buying a new vehicle. Wasnt rushed. I like the fact you aren't pushed to buy. Great place to buy..Valley Ford you had me at Hello Terry....
a year ago
How Did We Do?